Dreamweave CS4 Error: The following translators were not loaded due to errors: Server Model SSI.htm: has configuration information that is invalid.

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Having this annoying little issue with Dreamweaver?

The following translators were not loaded due to errors: Server Model SSI.htm: has configuration information that is invalid.

The fix is really simple, theres a WinFileCache in the App Data Folder that you simply need to rename or delete.

The patch for windows vista to this file is generally:
C:\Users\YOURUSR\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration


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graceJune 5, 2010 at 3:32 pmReply

Hi, this is my second time to encounter the same problem. I was able to troubleshoot my first experience doing exactly the same process as you have mentioned. This time, no more WinFileCache found in the folder the reason probably is I have already deleted it when it first happened. I cannot anymore use my Dreamweaver CS4 because of the bug. Kindly help. Thanks

bob quinnJuly 12, 2010 at 10:06 pmReply

Same problem: I have DW CS4 on a PC (running XP Pro SP3) and cannot find the aforementioned cache. The error pops-up four times when I open a file, twice when I save it, and twice when I try to “undo” (which does not work).

Don’t any Adobe employees read and respond to questions on this forum???? This problem is painful enough to dump DW, though I’d rather not.

AdamSeptember 10, 2010 at 11:12 pmReply

Hi Bob,

Sorry for the long reply, I don’t keep up on comments very often, anyway the Cache file on Windows XP is found at:

C:\Documents and Settings\\Application Data\Adobe\Dreamweaver CS4\\Configuration

Hope that helps, even though it’s late!

AdamSeptember 10, 2010 at 11:13 pmReply

@Grace the config file is re-created on launch, thus check that you’re looking in the correct place(s).

khaldonFebruary 4, 2011 at 11:29 pmReply

thx alot …. u r my hero

tbattersJune 16, 2011 at 3:05 pmReply

This worked, I had a hard time finding it since I don’t have a Doc & Settings option, I go right to AppData. Anyway, I deleted the file and I no longer get the error message. Thank you so much!

James MorrishJuly 29, 2011 at 11:38 amReply

I deleted the file and restarted, the file is recreated but I still get the same error.

Any ideas?

AdamJuly 29, 2011 at 5:01 pmReply

James, sorry no ideas mate, usually works first time for me, have you tried removing the file again, restarting and then launching dreamweaver, or resetting the dreamweaver settings?

ThiagoJuly 29, 2011 at 5:30 pmReply

It worked! thanks

AndiApril 12, 2012 at 10:54 pmReply

I need more directions. I can not find this file to delete or rename. I am working on MAC 0S X10.7.3 running Dreamweaver CS 5.5. This error is not allowing me to do anything in DW except open my files.


ScattysitJune 8, 2012 at 7:51 pmReply

I have Windows 7, 64bit machine with Dreamweaver CS5.5, put WinFileCache in the search window and let it Search. Finally found 2, delete the most recent, it will look something like WinFileCache.694E8625.dat the numericals are more recent than the first. Turn OFF Dreamweaver before deletion.

MahtabNovember 13, 2012 at 7:30 pmReply

Oh, thanx , this solved my problem after 3 weeks searching on internet ,because I donot had that C:\Documents and Settings\[Username]\. . . . . address that usually other troubleshooting site mentioned on my PC

AsmithFebruary 4, 2013 at 4:51 pmReply

Windows 7 / CS4 user

For whatever reason a search for WinFileCache did not work for me. However, a search for AppData did get me to the right place. Here is the path for Windows 7 users:

C:\Users\CompName\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration

Rename the WinFileCache file and start Dreamweaver- worked for me

AlMay 14, 2013 at 3:28 pmReply

What should I rename the WinFileCache file to?

StanivlsavFebruary 21, 2013 at 11:12 amReply

Thank You! It works!!

MarkMarch 9, 2013 at 6:51 pmReply

Deleted the file and it worked, Thanks!

AlMay 14, 2013 at 3:27 pmReply

@Asmith: What should I rename the WinFileCache file to?

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